Tag Archives: FAQ

What do packages look like when they are mailed?

We understand that our customers rely on our discretion. Because we value the privacy of our customers, all our products are sent in a discrete and sturdy padded brown paper envelope. This unobtrusive protective packaging assures both the quality of the products inside and the privacy of our customers. As you can see in the … Read more »

Can I have my order shipped to a P.O. Box address?

Standard International and Registered mail can be delivered to PO Boxes. Registered post will require a signature from a staff-member at the PO Box depot.

How long does it normally take for an order to arrive?

We will ship your order as soon as we receive your payment. Receipt of your payment may take longer depending on which payment method you have selected. Credit card payments are by far the quickest. If you have paid by credit card you can expect your order to be shipped the next working day. For … Read more »

How will my order be sent?

All orders will be shipped using TNT International Priority Mail. Using this premium service means all orders are shipped by airmail (if applicable) – which ensures fast delivery – and receive international priority treatment. All orders are shipped the first working day after we receive the payment and sent in a discrete and sturdy padded brown … Read more »

To which countries do you send seeds?

We are currently able to mail seeds to most countries in the European Union. To most other countries we do NOT send seeds but we can send some products. Click here for a detailed world map which lists all countries we send our products to. Note that we only sell seeds to the areas that … Read more »

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